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China City Talk: How Shanghai is turning public spaces, technology and social care into everyday services_我的网站

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    Aerial view of Shanghai's skyline Photo: VCGEditor's Note: 
An international metropolis on the shores of the East China Sea, a new migrant city rising from the Gobi Desert... China's cities embody a remarkable range of forms and efforts etched across a diverse range of landscapes, all of which is reflected in the everyday lives of ordinary people.
No two cities look alike, yet the standard by which we measure a city's warmth is familiar: Is there a place to rest safely? Is there a hot, decent meal to eat? Is there a corner where even the most vulnerable are treated with care and dignity? These seemingly small details are, in fact, what make a city truly moving.
The Global Times is launching a new series, "China City Talk." In this series, we explore cities across China, focusing on the everyday rhythms of life shaped by the human warmth of public policy and the quiet ways urban governance transforms individual lives. These stories offer one of the clearest windows into contemporary China.
Inside a historic red-brick building that houses a Party-mass service complex, run by a local grass-roots organization of the Communist Party of China (CPC), Kunqu opera enthusiast Li Qin rehearses with her retired friends. Many of the complex's spaces are open to the public, and in its elegantly old-fashioned hall, the arias of the classical opera float gently through the air.
At an AI-equipped community canteen for the elderly, a robotic arm skillfully prepares bowls of noodles. Affordable dishes line the serving windows, and 62-year-old Ao Yongjian, who lives nearby, joins the queue as he always does, choosing the dishes he likes.
In a mixed-use commercial block, a class at a rehabilitation center for children with autism is suddenly interrupted by a sharp cry from 9-year-old Xiaozheng (pseudonym). A volunteer beside him gently takes his hand and comforts him in a soft voice.
In Shanghai, scenes like these unfold almost every day, in every corner of the city. From some 12,000 Party-masses service complexes to more than 500 community elderly canteens and the city's first summer vacation care program for children with autism, this metropolis is responding to the needs of every single citizen with remarkable care and precision.
    A robotic arm cooks noodles at Hongqiao AI community canteen. Photo: Courtesy of the canteen
A shared home
With its photogenic looks and downtown location, a Party-masses service complex in the Jing'an district's Shimen Road No.2 subdistrict has gone viral on social media, drawing visitors from near and far almost every day.
Set beside Suzhou Creek, the service complex is made up of three century-old, red brick villas. After being restored in September 2025, many areas were reopened to the public free of charge. Residents now come here to read, chat, dance, and even play chess with AI robots.
There is also a "care station," which provides convenient services for couriers, delivery riders and other workers on the go.
At noon, courier Wang Jun stopped by to warm up his lunch and take a short break. He told the Global Times that, because he is always busy, he used to eat lunch squatting by the roadside, or grab a brief rest in the lobbies of some companies. "Now that this place is here, I can eat a hot meal at noon and get out of the rain when it pours," he said with a smile. "It feels like home."
Delivery rider Wang Shuwei first came here on a rainy day while delivering food. On her period at the time, she found the restroom, only to realize she had forgotten to bring a pad. Fortunately, a janitor pointed out that the "care station" offered free pads.
"At that moment, I thought, how can something be this good?" Wang said. She has since become a regular. "The words 'Party-masses service complex' used to sound like something that had nothing to do with me. But after coming here, I realized there are real services here, and the staff are all very kind."
Behind these services lies carefully conducted surveys of nearby residents.
According to He Hanqing, director of the service complex, the renovation began after more than 1,000 feedback forms were collected online and offline. "Many residents wanted the complex to be closer to Suzhou Creek. They wanted a community canteen, while some young people wanted a shared office space, and parents wanted areas to play with their children," she said. They then integrated indoor and outdoor spaces into a single design, extending the renovation to include the surrounding Suzhou Creek promenade and the space beneath nearby bridges.
Today, the service complex receives an average of 4,000 visits a day. More than 30 percent of visitors come from outside the local community, 12 percent are tourists from elsewhere in China, and 7.7 percent are from overseas, according to data provided by the complex staff. In this highly urban complex, where rent for commercial land is extremely expensive, the place has become a shared home for many.
"We are not doing the math in terms of economic returns, but in terms of public sentiment," He Hanqing told the Global Times. "It is worth it to open up precious land to the public for free."
Warming stomachs and hearts
Around 11 am in Shanghai's Hongqiao subdistrict, the aroma of freshly cooked food drifts out of a community canteen. Named a "community canteen for the elderly," it is actually open to everyone, not just seniors.
Through a glass wall, a robotic arm in the back kitchen deftly picks up a tray of washed vegetables and delivers it into an intelligent cooking chamber. Within minutes, stir-fried cabbage is ready to serve. Braised pork, zucchini with scrambled eggs… more than a dozen dishes stand neatly lined up across the counter
Opened in 2021, this is one of Shanghai's earliest AI community canteens. The dishes here are prepared by machines and an AI system. According to the canteen's manager, Dong Yong, the system contains more than 3,000 recipes and can precisely regulate oil and salt use. Beyond its AI features, the canteen also offers full traceability for its ingredients, from procurement to processing.
What really puts diners at ease, however, are the prices. A vegetarian dish costs 4.5 yuan (67 cents), meat dishes range from 6 to 9 yuan, and some specialty items sell for 12 to 18 yuan, according to a price list on the wall. 
Seniors aged 60 and above can enjoy discounts and subsidies. "A meal here costs me about 15 yuan on average - it's tasty and a good value," said resident Ao. Since retiring, Ao has come almost every day.
So how can the canteen turn a profit while charging below-market prices? He Junting, an official from the Hongqiao subdistrict, explained that the canteen is part of a government-supported partnership. 
The local government provides the venue rent-free, allowing the restaurant to pass on the savings to customers. "That's why the prices are so affordable," she told the Global Times.
After choosing her dishes, a 70-year-old resident surnamed Du sat down at a table and chatted with the Global Times as she ate. Her husband is in the hospital, leaving her little time to cook for herself, so she comes here for lunch four or five days a week.
"The food here is healthy and the prices are friendly. I don't have to bother buying groceries or washing dishes myself," Du said. "The government really has solved an important problem for us older people."
During lunchtime, white-haired seniors, office workers and cleaning staff alike share the same dining space, giving the canteen a lively, down-to-earth atmosphere. Whether powered by AI or run in more traditional ways, these affordable community canteens can be found in nearly every neighborhood across Shanghai - warming both stomachs and hearts.
    Accompanied by a volunteer, a child with autism plays with toys at Palm Star Children's Rehabilitation Service Center in Shanghai on July 30, 2026. Photo: Chen Xia/GT
Much love and care
This summer, Shanghai launched a pilot program for children with autism in three districts, including Changning, marking the city's first attempt at such a summer daycare service.
The Palm Star Children's Rehabilitation Service Center, a professional rehab facility for children with autism, is located in Changning. There, 10 children attend the program, with each child paired with a volunteer.
In the classroom, laughter mixes with sudden cries. When one child has an emotional outburst, a volunteer gently calms him down; when another seems lost in her own world, the volunteer stays by her side, guiding her patiently.
Xiaozheng has been diagnosed with autism spectrum disorder. When his mother fell ill and his father grew busy caring for her, his grandmother was left to look after him alone. In previous summers, Xiaozheng could only stay at home. This year, however, the summer vacation program gave the boy somewhere to go.
Each session of the program lasts three weeks and costs only 600 yuan - less than one-tenth of what a commercial institution might charge. For families like Xiaozheng's, which are struggling financially, this fee is covered by the local government.
In Shanghai, children with physical, intellectual or mental disabilities also receive annual care and living subsidies.
Caring for children with autism is a lifelong process, and summer vacations have long been a gap in that support, said Chu Lin, director of the center. She explained that the program is the result of joint efforts from government subsidies, social organizations and donations from caring enterprises. "Every child has the right to education. By learning here and practicing simple daily living skills and social interaction, we hope their situation can gradually improve."
Among the volunteers is 21-year-old Kalahala Nuerbaishan, a university student majoring in special education. Before taking up her post, she and the other volunteers completed two rounds of professional training. 
She shared that at the program, one boy under her care had been silent all day at first, but now he raises his hand to ask for tissues on his own. "Small progress like that gives me a great sense of accomplishment," the volunteer told the Global Times.
Lunchtime arrives. Accompanied by volunteers, the children wash their hands, line up and collect their meals. Some are already seated; others are still restless. Yet the special education teachers and volunteers remain patient, trying again and again to communicate with them.
In Shanghai, the most scenic stretch along the Suzhou Creek waterfront has been left for ordinary residents; the most advanced technology is being used to prepare three meals a day; and the most professional expertise is supporting the most vulnerable children. 
This metropolis, as many people living there told the Global Times, is interpreting the meaning of "cities are built by the people, for the people" in the quiet, everyday acts of care that speak the loudest.
。    蛇舞春晓启新程          奋楫笃行谱新篇          厦门市滨东小学2024-2025学年          第二学期开学工作部署会                              瑞蛇携福至，万象启新程。2月15日上午，厦门市滨东小学在湖滨校区三楼功能厅举行新学期教师大会。         此次会议由吴玉琼副校长主持，她以极具感染力的话语，引领全体教职工一同踏上新学期的奋进之旅，共同为学校的发展与学生的成长凝心聚力。                   启航新征程                    会议初始，王跞校长进行了新学年工作的总动员，他立足我校智慧校园建设，与大家进行了深度交流，提到如今科技飞速发展，以deepseek为代表的前沿人工智能技术正融入教育，带来机遇与挑战，这不仅革新教学工具，更要求教师在理念和方法上与时俱进，培养学生适应未来社会的综合能力。

二 |          王校长强调，教育质量是学校发展的生命线，全体教职工要抓好教学质量，关注每一位学生的成长。同时，他也期望教师积极学习新技术，参与教育科研，不断提升教育教学水平，为学生成长和学校发展贡献力量。                             乘势而上再集结          锐意进取绘华章                    紧接着，各部门进行部门工作部署会，德育处、教务处、教科室、党政办、保卫科依次进行上学年工作总结、本学年工作计划、开学重要事项的布置等。

三 |                    德润校园新岁          育见成长新篇          学校副校长彭亚彬老师以“德润校园新岁，育见成长新篇”为主题，就上学期德育工作进行总结，也对新学期做了规划。强调了德育教育的持续性和创新性，提出了进一步加强学生心理健康教育、优化德育课程设置、推进家校共育等具体措施，旨在进一步提升学生的综合素质，为学生的全面发展奠定坚实基础。         回顾往昔，彭副校长细数学校德育工作取得的累累硕果与满满喜悦，每一份成就都闪耀着德育之光。展望未来，德育处将以更加昂扬的斗志，整装待发，再次扬帆启航，开启德育工作新篇章！                    筑牢规范基石          严守质量底线          教务处副主任林悦茗老师围绕“筑牢规范基石，严守质量底线”主题，回顾上学年部门工作亮点，并从课程、管理、素养、质量、课后服务等多方面对本学期部门重点工作做了布置，切实落实 “双减” 政策，推进改革，以提升教学质量为核心，以服务师生为宗旨，稳步推进各项工作。

四 |                    深挖特色塑品牌          真抓实干谋发展          教科室副主任蔡梓媚老师以“深挖特色塑品牌，真抓实干谋发展”为题，总结了教科室上学年工作并规划本学期重点。通过规范顶层管理、打造特色品牌、创新研修形式及建立智慧联盟等措施，为学校科研发展注入了新活力，有力促进了教师的专业成长和团队的共同发展。                   以优质服务          促精细管理          党政办副主任王悦老师围绕“以优质服务，促精细管理”主题，从日常管理、人事管理、档案管理、资产保管等方面，与老师们一同回顾上学年党政办工作。展望新学年，王悦老师详细梳理了党政办的工作计划及工作提醒，旨在进一步深化服务内涵，推动管理更加精细化，确保各项工作更加高效、有序地进行，为全校师生提供更加全面、细致的服务与支持。                   筑牢安全防线          护航师生成长          保卫科副科长王志伟老师围绕“筑牢安全防线，护航师生成长”主题，强调了校园安全及流感预防工作，指出全体老师必须筑牢安全防线，确保师生健康。针对流感病毒，王志伟老师提醒全体师生加强个人防护，积极配合学校的流感预防措施，共同维护一个安全、健康的校园环境。                   学文件 明规范 促发展          人事干部许棠棠老师组织全体教师深入学习了两项重要规定《思明区教育系统干部因私出国（境）管理工作的有关规定》与《思明区教育系统干部申请在职教育和学历变更的有关规定》，对文件进行详细的解读，认真传达文件精神，强调全体教师要严格遵守文件规定，自觉履行审批手续，要牢固树立纪律和规矩意识，将守纪律、讲规矩内化于心、外化于行。

五 |          蛇舞春晓，万象更新，滨东小学新学期工作部署会是全新的起点，教职工满怀热情与忠诚，蓄势待发。

六 | 在“积极教育 赏识育人”这一办学理念引领下，全体教职工坚信，滨东小学必将如一艘无畏的巨轮，在教育的浩瀚海洋中乘风破浪，高扬希望之帆，奋力远航，在蛇年新程中奋楫笃行，谱写出更为辉煌灿烂的教育新篇。                             【赏识之道】                              《学校发展篇》          主编：王跞          副主编：吴玉琼 吴智伟 江华 彭亚彬          文字报道：林宇珊          图文编辑：林莹          一审：王悦          二审：吴玉琼          终审：王跞。

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